CoVID-19 – refund requests

26 March 2020

In compliance with the legal framework, pursuant to art. 88 of the Decree-Law march 17th 2020 n. 18, the right to receive a refound, with a voucher equivalent to the sum paid to be used within one year from its issue date, is reserved to those who have purchased admission tickets to be used in the period from 8th March 2020 to 30 June 2020.

Vouchers can be requested on Coop Culture website:https://voucher.coopculture.it/ following the instructions linked here.

 

In compliance with the law any other kind of refund is not allowed.
For tickets purchased through tour operators or travel agencies it is necessary to contact them.